Tag Archive: social media
January 23, 2015 2:51 pm Published by Fleur 12 Tips for Dealing with Negative Customer Feedback
Dealing with negative customer feedback can be embarassing and uncomfortable. Making sure you don't come off as a know-it-all and having a balanced conversation between both parties is key. Here are 12 tips for coming to terms with the negative feedback and how to approach it in a constructive and positive manner. Read More» Use These 10 Words to Get What You Want
We all use words to achieve a wide variety of tasks everyday to a varying degree of success. Being able to control the words which we use everday to a greater level of... July 8, 2014 3:03 pm Published by Fleur How This Digital Agency Drives Revenue from Social Media (and How You Can Too)
This is a great Case Study from Buffer about a Digital Marketing start-up in the UK and how they have been using Social Media. This start-up has been using social media to push the revenue for their customers with 90% of customers staying on board with the agency. The Case Study provides insight in to their approach to not only approaching their clients but on how they approach the social media platforms as marketing channels. Read More» Bonnier's Sales Process and Experience with Otto (Video 1:39)
Recently, we had interviewed... 