Terms and Conditions

In short:

We aim to keep the site and the stuff you have on it up with all our reasonable efforts and won't spam you, we won't use your e-mail addresses, and we don't offer our service to let you spam anyone else or we may shut the service off for some time without refund due. We will however communicate regularly with you via e-mail and apart from doing our utmost to keep everything running as is intended, the terms of service hereinunder says that we can't take on any greater responsibility than that and that you may never be entitled to more money than that you will not have to pay if your service won't work. It says that we believe in fair pay: If you get what you want at the price published on the web-site that you agree to by ordering it, you should pay, otherwise you won't get the service. So, if you don't get the service, we don't get paid, but if you get it, you are obliged to pay us (until 30-60 days after you cancel the service at the end of next month).

Cnvert Sweden AB, Sonician Sweden, Leadsmaskinen and Qeiq AB will be simply abbreviated "Cnvert" unless a specific entity is intended.


The longer version:

Acknowledgment
By buying and/or using services and products from Cnvert Sweden AB, Dansered 306, 43892 Härryda, Sweden, you consent to these user conditions and that all others using the same account do as well.

This comes into effect after Cnvert approved your credit check or in advance paid electronic bill by customer to confirm order and is valid until further notice. Both the customer and Cnvert have the right to without stating the reason, in writing, cancel the contract and the cancellation is effected the last day the next month.

Cnvert offers the service to companies and not private individuals.

Cnvert has the right to change the user terms under the condition that the customer has been informed via the email address given at the order.

Cnvert has the right to cancel a user account that has been provided at no charge at the will of Cnvert or accounts that has been used to send more than maximum one (1) unsolicited e-mail per month or four (4) in a year to any given e-mail address who has not opted-in for information from you (it will be considered spam). 1-4 such e-mails per year may be fine in order to solicit an opt-in.

Affiliates
Cnvert will accept affiliates with a very competitive affiliate agreement.

Communication
Cnvert communicates through email. This includes information about contact changes, maintenace and new functions. Information about changes and additions of services and offers are sent maximum once a month via email or when it is important to inform and by ordering you are consenting to receiving these e-mails.

Authorization
The service is available to authorities and other organizations that can write legally binding contracts according to Swedish law. Accepting these terms means you can live up to these qualifications.

Changes of the service
Sometimes it is possible that Cnvert will have to shut down the service to correct errors or do maintenance. If this happens Cnvert will restore the service as soon as possible.

Cnvert reserves the right to change, invalidate or cancel parts of or all of the service. Cnvert may also put restrictions on some functions or limit access to parts of or all of the service without notification or liability.

Return policy
When ordering via Internet and/or telephone the law of Sweden is giving 14 days right to return the goods to private individuals, but not enterprises. Cnvert chooses to extend this time for a number of products, stated on Cnvert’s web site with 6 days to a total of 20 days and to include such also for enterprises. To be acknowledged a full refund, the product has to be applicable (normally, no or little manual work has had to be put in to customize a system, if such work has been put in, the corresponding sum will be deducted). Domains are not available for refund, but you can transfer them anywhere you want.

Payment Terms on web
The payment terms for service is binding during the entire instalment period and can then be canceled with 1 month cancellation period. Fees are paid in advance with an invoice. The invoice have to be paid within 10 days. If Cnvert has not received the payment on the due date Cnvert has the right to charge interest on overdue payment with eighteen percent (18%) and a reminder fee of 60SEK will be added. If the service is not paid 10 days after due date the service is cancelled/suspended.


Overage usage
If large images are sent to many, or if you decide to save large e-mails in Otto instead of POP them down to your computer, the allowance of storage and bandwidth of 300MB for Otto Light, 1000MB for Otto Standard, or 5000MB for Otto Enterprise can be exceeded, and the overage charge is currently €0.05/MB for bandwidth and storage respectively per month for anything above the limit.

Payment Terms off-line
Through a third party, Cnvert may accept payments by bank transfer or bankgiro. These will be cleared once per week (see effects on non-suspension below). Here longer invoice periods and cancellation periods may apply:
30 days net monthly in advance and thereafter running continuously with 90 days notice. Upon late payment, penalty interest is payable at the applicable reference rate plus 8 percentage points, and a reminder fee of 60kr.

Suspension on non-payment / Unsuspension on payment
Your account will be suspended on non-payment, and will automatically be re-activated on payment by Paypal. Note that bank transfer and bankgiro payments will be checked more than once per week, which means that it may take up to 7 days for a bankgiro/bank transfer payment, why an account may be suspended for a number of days unless we're notified during office hours with a receipt of the payment made.
We always recommend Paypal-payment from your Clientarea for fastest unsuspension.

Usage of the service
By accepting these terms, you admit that you will NOT allow by your own actions, or by someone elses action, something illegal to be done; including, but not limited to use the service to commit crimes.

You admit that you will NOT cause this or other communication systems any harm and you keep Cnvert completely indemnified against all kinds of damages claim that is caused by your action or non-action according to this contract.

You are NOT allowed to send or publish anything via Cnvert that is of illegal, pornographic, integrity violating, indecent, offensive or of racist nature or spread information belonging to someone else or in violation of someone elses rights.

Transfer of contract
Cnvert has the right to transfer all of their rights and obligations according to this contract to another party, also if that means that the contract will be under the jurisdiction of another law.

Customer information and Privacy Policy
Cnvert have to collect user information but will store those in a safe manner and will keep them from all 3rd parties.

Cnvert register the user at the start of the contract, the customer's information so that they can use the Service and so that Cnvert can fullfil it's obligation according to this contract. The customer gives, buy agreeing to this contract, their consent to Cnvert and it's subcontractors, no matter which media, may process personal information connected to the Service, besides that mentions above, for statistics and marketing. The consent includes process of the personal ID and management via Internet.

The customer shall notify Cnvert of any changes of the customer information, otherwise Cnvert can not be responsible for communicated information not reaching the customer.

Cnvert may disclose only two things about a customer: The name of the customer and, if applicable, the ratio and nature of improvement by using a Cnvert service.
Cnvert will in no other case disclose any information about a customer's actual figures or information unless the customer has agreed to be a reference for such information.


Reporting errors
At disturbances and other impairment of the service it is the customers resposibility to report this to Cnvert. Cnvert determines wether the error is due to the equipment or the service from Cnvert or in the Internet connection or other equipment. In the first two cases Cnvert shall make proper measurements to correct the problem and the customer shall provide Cnvert with the information Cnvert demands.

Service and Maintenace
Possible breaks in the service and traffic impeding errors shall be attended to quickly after an error report. Cnvert's responsibility at breaks in the servic and traffic impeding problems is not applicable to problems that can be traced to the Customer, building network, broadband, or other network equipment beyond Cnvert's control. At installations and error investigations the customer shall provide Cnvert Ltd UK Filial with the necessary information. If the error can be assigned to the customer, Cnvert has the right to charge the customer for any investigative measures according to at that time valid price plan. Breaks happening during periods of planned maintenance of networks etc shall not be counted as breaks in the service.

Limitation of responsibility
Cnvert can not be held responsible, in contract or in action (including carelessness) or in any other way for any damage, cost or expense, lost or distorted data, loss of income or production, loss of time, goodwill, contract or expected saved means or any other indirect or other loss following the break, delay, cancellation, deliverability, packetloss, carelessness depending on the break in service or any other action no matter if it is Cnvert's, network provider's fault or the fault of a third party. If Cnvert themself thinks they have caused the damage by carelessness the compensation is limited to the subscription fee being reimbursed during the time of the damage up to max one monthly cost of the software as a service or up to 100€ incl VAT per year if a monthly service refund is not applicable. A refund is not applicable for non-paid accounts or accounts less than 100€ fee per month.



If a court of law or other jurisdiction holds any part of this contract invalid, the rest of the contract shall still be reinforced. Cnvert shall not be held accoutable for loss of service caused by events beyond Cnvert's control including, and without limitation to, suspension from network by third party, force majeure, lightning, fire, earhtquake, war, terrorist attacs, power outage, or faults in, loss of or change in telecommunication equipment or any action by public authority or third party.

Cancellation of contract
The use of the service from Cnvert is applicable according to this contract.

You can cancel a subscription at any time. Normally, as any overage use of the service is paid in arrears, a closing invoice will be set out the last day of the following month for the period that has not been paid.
Any remaining credit on the account can not be re-paid. If you have a payment-after-delivery service it will be finally cancelled when the usage stopped and the last invoice is paid.

Contract changes
Changes in this contract will be published on the web on www.Cnvert.com.

Jurisdiction
The service is controled and run by Cnvert Ltd, Cnvert AB and Cnvert Ltd UK Filial. Cnvert makes no claim that the material or the service are legal at your location. Those who choose to use this service from whichever location do so on their own initiative and are responsible for following local laws.

Reassurance about damage claims
You assure that you hold Cnvert entities including subsidiaries, branches, management, employees, agents and partners free from damages claims including legal fees from a third party on the account of content you have added or transported through the service, or because of the way you have used the service, your connection to the service or that you have broken this contract or commited a crime against another person or organisation. You also assure that you keep Cnvert including subsidiaries, branches, management, employees, agents and partners free from damages claims including legal fees from a third party on the account damage to you according to the paragraph Limitation of responsibility above.

Law
The service answers to the laws of Sweden.