Tag Archive: customer service
November 10, 2017 12:12 pm Published by Fleur Great Customer Experience Drives Growth in B2B Organizations from Money Pit to Money Profit
Negative reviews and complaints when it comes to customer experience can feel very SCARY. You have a support system, but that doesn't let you know what your customers say behind your back. Have you heard from any of your customers complaining about their experience with your company? Are they happy, unhappy with what they purchased? Are they even planning to exchange you with a competitor and terminate their contract? Unfortunately, customers DO seem to switch brands when they feel they aren’t getting the level of service they desire. Well, if... September 29, 2017 10:35 am Published by Fleur You invest quite a good amount to attract new customers, but how can you keep them, satisfy them and have them recommend their friends and colleagues to head over as well? Are you asking yourself what makes your existing customer ever even consider to leave you?
Lost in the Highway
Relationships, good services, customer satisfaction and sales reps are the lifeblood of a small business. You need to do everything possible to protect and foster the relationship with your own customers and the relations your employees forge. Customers keep coming and going but there is always a reason behind them leaving: If your... June 10, 2015 2:29 pm Published by Fleur 13 Surprisingly Effective Tips for Conversion-Oriented Content
We have placed this article first within our newsletter this week because it can provide the most value to all the marketers out there. In particular the content marketers who are looking to improve their rates of conversion from using inbound marketing techniques. It is a quite a long read but the 13 tips are worth it. Once you have some time click the link and have a read. Read More» 5 Tips That Will Make You An Incredible Public Speaker
We all experience nerves when getting up in front of a room of people to make... January 17, 2015 2:38 pm Published by Fleur The key factor to happy, healthy customer relationships
Money is not the only value of a company. Creating an atmosphere which creates a positive collective reaction amongst your customers is also valuable. This also has a direct cash flow impact at the other end. How you treat your customers, their wishes and needs directly impact how your business is succeeding. Read below the key tips to help create an atmosphere of positive & happy customers, from entrepreneur.com Read More» How Marketing Automation can boost your marketing while you are enjoying your vacation
If you're like me then you can't wait to head on to... 